Attention

Monday 11th november : Because of a Commemoration, the Étoile/Champs-Elysées stop is likely to be severely disrupted throughout the morning. To get to ROISSY CDG airport, please join the Porte Maillot stop (line 2)/ To get to ORLY airport, please join the Trocadéro stop (line 1). Thank you for your understanding.

Due to construction works, the Porte Maillot stop (Line 2) has been moved to 23-27 Boulevard Pershing. Click here for more information. We apologize for any the inconvenience.

A technical problem prevents payments on our online store by American Express card. We are trying to resolve this problem as soon as possible. We apologize for the inconvenience.

You are here : Home / Contact us

Contact Le Bus Direct

By e-mail

Want to share your questions, suggestions or complaints?

Using the following contact form

By telephone

CUSTOMER RELATIONS DEPARTMENT
+33 1 64 02 50 14

(Monday to Friday, from 9 AM to 5 PM)

By mail

Aérolis - Le Bus Direct - Service Relations Clientèle Lieu-dit La Maladrerie - rue de Paris - 77990 Le Mesnil Amelot

Please join to your mail the original ticket and other supporting documents allowing the process of the request.

Frequently Asked Questions

Read answers to the most frequently asked questions:routes, schedules, fares…

Voir la FAQ