Contact us - Le Bus Direct | transfers between the airports of Paris and the city centre

Attention

Due to the training scheduled for the National Day parade, our Etoile/Champs-Elysées bus stop is closed every morning from 04:30 a.m to 07:30 a.m until 14 July. Report to the Trocadéro (Line 1) or Porte Maillot (Line 2) stop.

Due to construction works from 2 July, the Porte Maillot stop (Line 2) has been moved to 23-27 Boulevard Pershing. Click here for more information. We apologize for any the inconvenience

A technical problem is preventing payments on our online store using American Express cards. We are trying to resolve the problem as soon as possible. We apologize for the inconvenience.

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By e-mail

Want to share your questions, suggestions or complaints?

Using the following contact form

By telephone

CUSTOMER RELATIONS DEPARTMENT
+33 1 64 02 50 14

(Monday to Friday, from 9 AM to 5 PM)

By mail

Aérolis - Le Bus Direct - Service Relations Clientèle Lieu-dit La Maladrerie - rue de Paris - 77990 Le Mesnil Amelot

Please join to your mail the original ticket and other supporting documents allowing the process of the request.

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