Information

New: From 19 March, the Direct Bus stops at Orly airport become Orly 1, 2, 3 (Orly West) and Orly 4 (Orly South) respectively, in accordance with the single terminal. For more information, click here.

Attention

A technical problem prevents payments on our online store by American Express card. We are trying to solve this problem as soon as possible. We apologize for the inconvenience.

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By e-mail

Want to share your questions, suggestions or complaints?

Using the following contact form

By telephone

CUSTOMER RELATIONS DEPARTMENT
+33 1 64 02 50 14

(Monday to Friday, from 9 AM to 5 PM)

By mail

Aérolis - Le Bus Direct - Service Relations Clientèle Lieu-dit La Maladrerie - rue de Paris - 77990 Le Mesnil Amelot

Please join to your mail the original ticket and other supporting documents allowing the process of the request.

Frequently Asked Questions

Read answers to the most frequently asked questions:routes, schedules, fares…

Voir la FAQ