CARS AIR FRANCE becomes LE BUS DIRECT Paris Aéroport
Fill in the contact form on our website (“Contact us” page) to provide us with the information required to find your luggage. We will get back to you as soon as possible to keep you informed.
You can find all the practical information concerning your journey in the “Routes and schedules” section. Feel free to use our search engine!
We cannot verify the services included in your fare but you can directly contact an Air France representative on 3654 (€0.34 /min, 7d/7 from 6:30 am to 10:00 pm), to know if your transport is included in your trip.
Please wait for a few more minutes for if to reach you. If you still have not received your email confirmation, please go to the “Order status” / “Your orders” section and enter your order reference and e-mail address. You can then access and print your e-ticket. If you cannot find your order reference, send us an e-mail by filling out the form in the “Contact us” section. We will then verify if your order has been recorded in our system.
A payment receipt in PDF format, stating the VAT, has been e-mailed to you along with your ticket.
Our tickets are neither refundable nor cancellable, as stipulated in our general terms of service.
Tickets are not name-specific. The name that appears on the tickets is the name of the person who buys them. We confirm the validity of your ticket by scanning the barcode when you board the shuttle.
Tickets bought online are valid for one year after being issued.
Don’t worry! The tickets are valid for both directions for a one-way trip and for one direction and its opposite direction for a round trip.
The group tickets are only one-way tickets. If you want a round trip, you have to buy two group tickets.